Store Shelves to WhatsApp Screens: Your Gateway to Modern Shopping

We all know that WhatsApp's widespread popularity helps businesses directly connect with customers and maximize user experience. That's where Exldigital's WhatsApp Chatbot Catalog comes in—an exciting feature that can lift your business to new heights. Exldigital's WhatsApp Chatbot Catalog is an innovative tool that allows businesses to present their products and services in an aesthetically pleasing and organized manner. Businesses can showcase their products with detailed descriptions and high-quality images, creating a more engaging shopping experience for customers. This not only sets businesses apart from competitors but also boosts sales and enhances customer satisfaction. So, let’s explore how you can modify your WhatsApp collection within WhatsApp, along with other fantastic alternatives for presenting your products.

Customize the Price and Product Variations Based on Your Preferences

You may add your product in two ways: one is by manually uploading your high-end product photos, or through a data feed—ideal if you manage your inventory in Excel or Google Sheets. The second method is by connecting to a partner platform, such as Shopify or BigCommerce, to automatically upload products to your website. Alternatively, you can select your Facebook Pixel to sync and add items to your website automatically.

That’s not all—you can also set the actual price or a sale price, define the product condition (new, refurbished, or used), mention its availability, brand name, and product status (active or inactive), and then submit your product. Isn’t that everything you need for a fully functioning online store?

Want to learn more about how to set up a product catalog on WhatsApp using Exldigital?

Customize the price and product variations based on your preferences!
 

You may add several payment options for your buyers, such as PayPal, Stripe, YooMoney, Razorpay, Paystack, and so on. Enter the currency type and payment APIs. There are also cart options where you may put tax or delivery charges if applicable to your product or company type. It’s simply amazing that any of these users could come in, buy anything, and check out with such ease.

Give 24/7 Customer Service Through Live Chat Besides Vivid Shopping Experience

Exldigital's live chat availability sets it apart from other e-commerce platforms. Its live chat feature enables clients to ask questions and receive rapid support 24 hours a day, seven days a week. This customized and convenient customer service improves their buying experience and increases their faith in the business. Furthermore, companies may use the chatbot capability to automate responses and offer rapid answers to commonly asked queries, saving both consumers and enterprises time.

Using WhatsApp Catalogs to Reboot Sales and Customer Engagement in the E-commerce Industry

The e-commerce business has undergone a remarkable transformation in today’s fast-paced digital landscape. A significant part of this growth can be attributed to emerging technologies like WhatsApp Chatbot Catalogs. These innovations have not only boosted revenue but have also fundamentally reshaped customer engagement and conversion strategies.

According to SalesSimplify.com, WhatsApp for Business has witnessed a 35% year-on-year growth. Since its launch in 2018, the platform has continued to scale rapidly. By 2022, WhatsApp Business had been downloaded by approximately 283.5 million users, highlighting its increasing adoption.

More importantly, consumer behavior reflects this trend. 83% of customers actively engage with product catalogs, and 75% of them make a purchase after viewing these catalogs—turning passive viewers into hot leads.

This data underscores the immense potential of WhatsApp Catalogs powered by Exldigital. By integrating this feature, businesses can provide a seamless, personalized shopping experience that drives conversions and fosters long-term loyalty

Trengo studied that, in 2021, it is estimated that WhatsApp Business generated around 1.2 billion U.S. dollars in revenue worldwide. The Asia-Pacific and Latin American region account for the largest revenue share on WhatsApp Business. WhatsApp Business was estimated to have an average revenue per user (ARPU) of approximately 0.24 U.S. dollars worldwide.

Finally, the integration of WhatsApp Catalogs into e-commerce firms has not only signaled a transition, but has established a new industry standard. Statistics show that firms that use this technology benefit from greater revenue, improved client engagement, higher conversion rates, and higher customer satisfaction. As we go forward in the digital era, WhatsApp Catalogs are primed to be a driving force behind the continued success of e-commerce organizations, providing customers with an unmatched shopping experience and businesses with a powerful income flow.

Exldigital helps brands leverage the power of WhatsApp Catalogs to boost their online sales, streamline customer interactions, and build a high-converting communication channel that aligns perfectly with modern e-commerce expectations.